Specialist Notes:


Please be sure to include the following information in the ticket:

 
1. Employment type
2. Start Date
3. Supervisor's Name
4. Supervisor's Email
5. Any changed information


Standard Response:

 

Thank you for contacting DOC OS CLC End-User Support!

We apologize for the difficulties you experienced with your login. It appears that your account is currently inactive. As such, we will need to submit a request to the administrators to have it reactivated. 


For the request, could you please provide us with the below information? 

1. Employment Type:
2. Date of Hire:
3. Supervisor's Name:
4. Supervisor's Email:
5. Any information you recently had changed (name, email address, etc.): 


Looking forward to your response and assisting you further!