| Support Category: User Account | No Account |
| Specialist Notes: |
IMPORTANT! Always confirm the user’s Employee Type first. For Contractors, please refer to the No Account | Contractor SR |
| Standard Response: |
Thank you for waiting. Since you are a permanent employee, please note that a CLC account will be created for you automatically based on the data feed from GovTA within approximately 4 weeks of your hire date. To ensure this process goes smoothly, please verify that your email address is correct in GovTA. Here are the steps to update your email address in GovTA:
1. Log in to your GovTA: https://docgovta.commerce.gov/govta.
2. In the upper right-hand corner, click "Settings."
3. Towards the bottom of the screen, you will see an "Email Address" field. Confirm that your email address is correct/or update it if needed, then click the "Save" button.
If you need further assistance, please reach out to your Timekeeper.