Support Category: N/A (Select the category that matches the user's issue) Specialist Notes: There are DOC users who may have two active/approve...

Support Category: Admin Assistance Specialist Notes: Standard Response: If you do not have admin rights, we would be happy to escalate this to...

Support Category: LMS Navigation Specialist Notes: Standard Response: To change your time zone, please follow the steps below: 1. From your C...

Support Category: (select applicable) Specialist Notes: Please note that users may occasionally request assistance with accessing, reactivating, cre...