Account Related
Support Category: Account Creation Inquiry Specialist Notes: Users are registered by the admins. Once the user’s employee data has been processed t...
Tue, 21 Apr, 2026 at 6:51 AM
Support Category: User Account | Locked Specialist Notes: After 5 invalid login attempts, the user's account will be locked for 30 minutes. The...
Tue, 21 Apr, 2026 at 6:59 AM
Support Category: User Account | Account Info Update Request Specialist Notes: Note: Employees will need to update GovTA to correct any information...
Tue, 21 Apr, 2026 at 7:00 AM
Support Category: User Account | Inactive Account Specialist Notes: Please be sure to include the following information in the ticket: 1. Employ...
Tue, 21 Apr, 2026 at 9:19 AM
Support Category: User Account | No Account Specialist Notes: IMPORTANT! Always confirm the user’s Employee Type first. For Contractors, plea...
Wed, 15 Jul, 2026 at 11:03 PM
Support Category: User Account | No Account Specialist Notes: IMPORTANT! This applies to OS Contractors only. Please provide the below SR ...
Mon, 1 Jun, 2026 at 12:34 PM
Support Category: User Account | Inactive Account Specialist Notes: Please provide the Standard Response below for OS users with inactive admin accoun...
Tue, 21 Apr, 2026 at 7:02 AM
Support Category: Account Creation Inquiry Specialist Notes: Please provide the following verbiage for users who were once NOAA Contractors, who are n...
Tue, 21 Apr, 2026 at 7:03 AM
Support Category: User Account | Other Issues Specialist Notes: Standard Response: If you are on a detail, the CLC Administrators have asked ...
Tue, 21 Apr, 2026 at 9:34 AM
Support Category: User Account | Account Info Update Request Specialist Notes: If your user has a CLC account with one bureau but is moving to an...
Tue, 21 Apr, 2026 at 9:31 AM
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