Ticket Processing : DOC OS CLC

Ticket Processing

Tue, 21 Apr, 2026 at 9:37 AM

Tue, 21 Apr, 2026 at 9:39 AM

Follow-Up After Escalation | Send to User

Specialist Notes: DOC OS tickets are forwarded to 2 different administrator groups based on the user’s request. Refer to the Admins Escalation Email Lis...

Thu, 16 Jul, 2026 at 11:01 AM

User Following Up on Closed Tickets | Escalation to Admins

Support Category: (select applicable) Specialist Notes: NOTE FOR TICKET PROCESORS! This process applies to DOC Census, NOAA, NOAA OMAO, Seafood In...

Tue, 6 Oct, 2026 at 12:07 AM

User Following Up on Closed Tickets

Support Category: Specialist Notes: IMPORTANT! This process applies only to DOC Census, NOAA, NOAA OMAO, NOAA Seafood Inspection, NWS, OS, and USP...

Tue, 6 Oct, 2026 at 10:30 PM